Terms & Conditions 

 Introduction & Acceptance

By using Zewarzaar’s website (zewarzaar.com.pk), you accept our Terms & Conditions. Please read them carefully. If you do not agree, kindly refrain from using the site or placing orders.

 Eligibility

• You must be 18 years or older to shop.
  • Account details must be accurate—you’re responsible for all activity under your account. 

Account Registration

• Registration allows tracking orders, receiving updates, and earning special offers.
  • You may also place guest orders with name, email, and contact details.

 Product Information & Availability

• We endeavor to display accurate product images, descriptions, and prices.
  • In case of errors (e.g. pricing), Zewarzaar reserves the right to correct before fulfillment.
  • All items are subject to availability; if unavailable, you’ll be notified, with options to wait, choose an alternative, or cancel with a full refund.

 Pricing & Payment

• All prices are in Pakistani Rupees (PKR) and include applicable taxes.
  • Payment methods: Cash on Delivery (COD), bank transfer, EasyPaisa, JazzCash, and credit/debit cards.
  • For pre-orders, made-to-order, or custom jewellery, partial or full advance payment is required. Non-payment will result in cancellation.

 Order Acceptance & Cancellation

• Your order is an offer to buy. Acceptance occurs once your item is dispatched.
  • You may cancel within 24 hours of placing your order, provided it hasn’t moved to “Processing” or been dispatched.
  • We reserve the right to cancel orders due to stock issues, pricing errors, or suspicious activity, with a prompt refund.

Delivery & Risk of Loss

• Orders within Pakistan normally ship within 3–7 business days, custom or imported items may take longer.
  • Shipping charges apply as per policy; free shipping may be offered on minimum orders.
  • Risk of loss passes to you upon hands delivery to courier/local address with signature. 

Returns, Exchanges & Refunds

• Notify us of any wrong/damaged item within 3 days of delivery. Return/exchange is permitted if item is unused, in original packaging.
  • Customized/personalized items are non-returnable unless defective.
  • Returns are processed per our Returns Policy.
  • Refunds may take 7–14 days and are credited to the original payment method or via voucher/bank transfer.

Intellectual Property

• All material on Zewarzaar.com.pk—images, descriptions, graphics—is our property. Unauthorized use or reproduction is prohibited.

 User Content

• If you submit reviews, comments, or ideas, you grant us license to use, modify, publish, and distribute them without obligation.

Third‑Party Links & Tools

• Our site may contain links to third-party services (e.g. payment gateways). Use at your own risk.
  • We do not guarantee warranties or support for external services.

Limitation of Liability

• Zewarzaar is not liable for indirect, incidental, or punitive damages.
  • We strive for accuracy but do not guarantee flawless accuracy of content.

Governing Law & Dispute Resolution

• These terms are governed by Pakistani law. Any dispute falls under the jurisdiction of the courts in Islamabad/Rawalpindi.

 Changes to Terms

• We may revise these Terms & Conditions at any time without notice. Continued use of the site after changes implies acceptance.

Contact Us

For inquiries about these terms, orders, or returns:
Email: Support@zewarzaar.com.pk

Phone/WhatsApp: +923165275472